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Claims Processing

Pre-billing – entering patient demographics and insurance information; checking that authorizations are on file; submitting claims electronically when possible; filing secondary claims or coordinating automatic crossovers.

Patient Billing

Mailing out patient statements; responding to patient account inquiries on our toll-free line. We are a licensed collection agency with the capabilities of keeping all your billing needs in-house. 

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Payment Posting

Entering payments and adjustments from insurance EOBs; posting patient copays.

Financial Reports

Access over 30 reports about the financial health of your practice. Examples include insurance aging, patient aging, monthly and daily summaries, and reimbursement analysis for different payers.
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Follow-up and Appeals

We call insurance companies to check on the status of unpaid claims, resubmit unpaid/outstanding claims as needed, and filing appeals.

Online Access to data

Providers can check the status of unpaid claims, look up balances and run financial reports 24/7 through our online system. Convenient when you don’t have time to email or call the billing office with questions.
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Verification of Benefits

We call insurance companies to verify mental health benefits and eligibility before the patient starts services. We will confirm the amount of co-payment, deductible, maximum visits allowed per year, any authorization requirements, and claims mailing address.

Different Packages Available

Tier 1: Billing and Account Management.
Tier 2: Billing, Account Management, and Verify Benefits.
Tier 3: Billing, Account Management, Verify Benefits, and Authorizations/Prior Authorizations.

Flat Rate Add on Feature: Credentialing

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