FAQS

Yes! The number one consideration for using an outside billing service should be to increase practice income. BPW Billing typically raises practice income for its clients a minimum of 25% to over 35%. The larger the practice, the more significant the increase. Keep in mind that if you do not have time to follow up on unpaid insurance claims or are not following up on all patient owed balances, then you are losing a significant portion of your income. Co-pays alone are around 20-40% of your income.

Yes. All of our staff follow HIPAA guidelines regarding protected health information (PHI) and patient privacy. Our HIPAA policies are outlined in the Trading Partner agreement we provide to our clients.
It all depends on the size of your practice. BPW Billing replaces your need for billing staff, but you may still want to keep administrative help for scheduling, filing, and obtaining authorizations. With less time spent on billing, your employees will focus on these other support tasks.
Call us (667) 210-2046. We will ask questions about your current billing situation and customize a service plan that best meets your needs. We then send you a Letter of Agreement and a New Provider Enrollment Packet. The packet includes a provider information sheet, HIPPA trading partner agreement, electronic authorizations, and other paperwork needed to set up your practice.
Yes. Each practice is assigned a personal account manager who gets to know your company. You receive the email address and direct telephone extension of the account manager, so if you ever have any questions, you can always get in touch with them. In addition, when your account manager has questions or needs information, they will contact you via your preferred contact method. We believe good communication with our clients is an essential part of billing.